Do it yourself
Cancel Rex MD yourself
TLDR: Call (866) 294-3772 within 12 hours of the renewal date and ask them to cancel the automatic renewal. A late cancel can still ship and bill, and sales are final unless they say otherwise.
Rex MD charges show up as
- REX MD 866-294-3772
- REX Wellness
Call (866) 294-3772
REX MD bills a renewing shipment.
- 01Call (866) 294-3772.
- 02Ask them to cancel the automatic renewal.
Do it within 12 hours of the renewal date or the order can ship and you are charged. California customers, New York customers, and some Vermont customers on a first term of a year or longer can also cancel in the member portal or by email. The terms do not print that email address. Card changes go to the same phone. The charge can show as REX MD 866-294-3772 or REX Wellness. Text STOP only ends texts. Promotional credits for non-prescription products are redeemed by calling 800-503-0097. Sales are final unless they say otherwise.
Mail a notice
You want it on paper.
- 01Write that you are cancelling the auto-ship, and include the email on the account.
- 02Mail it to LifeMD, Inc. (d/b/a REX MD), 236 5th Ave, 4th floor, New York, NY 10001.
The terms say questions can go there by US mail. Call as well. A letter can miss the 12-hour window.
How to know it worked
- A cancel inside 12 hours of the renewal date stops that shipment.
- A late cancel can still ship and bill.
Watch out for
- Each delivery you accept is you agreeing to the next charge.
- They charge the renewal in advance and do not ask again.
- A bad card can delay or cancel a shipment. They may call or email for another card.
Rex MD refunds
- Sales are final and not refunded unless they say otherwise.
- If they cancel an order because the price was wrong and you already paid, they credit the card.
Sources · checked 28 October 2026

