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Checked 28 October 2026

How to cancel Teladoc

Teladoc Health, Inc. sells Teladoc in the US, from Purchase, New York. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Teladoc so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Teladoc until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Teladoc never cancels
Cancel Teladoc for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Teladoc

Fill out one short form. We mail an official termination letter to Teladoc's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Teladoc Health, Inc., Attn: Legal Department2 Manhattanville Rd.2nd FloorPurchase, NY, 10577USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Teladoc subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Teladoc yourself

TLDR: Call 1-800-Teladoc and cancel the Livongo for Diabetes enrollment, which the terms say you can do at any time, though they do not print a button. If you cancel after you have paid, they refund what you paid.

Tell Teladoc you are cancelling

You are enrolled in Livongo for Diabetes.

  1. 01Call 1-800-Teladoc.
  2. 02Say you are cancelling the Livongo for Diabetes enrollment.

The terms say you may cancel that enrollment at any time. They do not print a button. The phone and the Purchase address are the contacts on the terms. They also say they may cancel the enrollment themselves. The fee is due at the start of each term and is charged to the card you gave. If a listed price is wrong, they tell you and you can keep the order at the right price or cancel it. If they cannot reach you, they treat the order as cancelled.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling Livongo for Diabetes, and include the email on the account.
  2. 02Mail it to Teladoc Health, Inc., Attn: Legal Department, 2 Manhattanville Rd., 2nd Floor, Purchase, NY 10577.

The terms list that street for correspondence. They try to answer within 5 business days and do not promise a reply to every letter.

How to know it worked

  • If you cancel after you have paid, the terms say you get a full refund.
  • They do not print a date when access ends.

Watch out for

  • These steps are for the Livongo for Diabetes program in the Teladoc terms. Other Teladoc visits can have their own fees.
  • The terms on the site are dated August 4, 2021.

Teladoc refunds

  • Cancel after you have paid for Livongo for Diabetes and they refund what you paid.

Sources · checked 28 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Teladoc

  • You cannot log in, or do not remember the email

    The notice goes to Teladoc in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Teladoc until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Teladoc

What people ask about Teladoc.

How do I cancel Teladoc?

For Livongo for Diabetes, call 1-800-Teladoc and cancel the enrollment. The terms say you can do that at any time. Mail goes to Teladoc Health, Inc., Attn: Legal Department, 2 Manhattanville Rd., 2nd Floor, Purchase, NY 10577.

Do I get the fee back?

Yes. The terms say if you cancel after you have paid, you receive a full refund.

Can you cancel Teladoc without me logging in?

Yes. The notice goes to Teladoc in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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