How to cancel Tinder

Cancel on tinder.com

Your order number starts with TNDR. That is a purchase on tinder.com, or a credit-card purchase in the Android app. Apple Pay and web checkout in markets where Tinder offers them use these same steps.

1. 01Go to tinder.com and log in.
2. 02Tap your profile icon.
3. 03Select Manage Payment Account.
4. 04Find the subscription and tap Cancel Subscription.

You keep the subscription until the end of the current term. It does not renew after that.

Cancel a card or PayPal plan in the Android app

You paid with a credit card or PayPal inside the Android app.

1. 01Open the Tinder app on your Android phone.
2. 02Tap your profile icon.
3. 03Choose Manage Payment Account.
4. 04Find the subscription and tap Cancel Subscription.

Cancel an App Store plan

Your order number starts with MK. Apple bills that purchase.

1. 01Open Settings.
2. 02Tap your name at the top.
3. 03Tap Subscriptions.
4. 04Select the Tinder subscription.
5. 05Tap Cancel Subscription.

Apple handles the cancellation. Deleting the app does not. If you changed phones, cancel on the device where you subscribed. The plan does not move to a new phone.

Cancel in Google Play

Your order number starts with GPA. Google Play bills that purchase.

1. 01Open the Google Play app.
2. 02Tap your profile icon in the top right.
3. 03Go to Payments & Subscriptions, then Subscriptions.
4. 04Select the subscription and tap Cancel subscription.

Google handles the cancellation. Deleting the app does not.

Mail a cancellation notice

You want a signed notice, including the short window in Tinder's terms.

1. 01Write a signed and dated notice that says you are canceling this agreement.
2. 02Include your name, the email or phone number on the account, and your order number.
3. 03Mail it to Tinder, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225.

If you subscribed with an Apple ID, Tinder says the cancellation and the refund go to Apple, not to this box.

How to know it worked

• —Tinder does not describe a cancellation number. Open Manage Payment Account, or your Apple or Google subscriptions, and confirm the renewal is off.
• —The subscription keeps working until the end of the term you already paid. It renews until you cancel.
• —Uninstalling the app does not cancel it. The plan renews automatically until it is cancelled.

Watch out for

• —A paid subscription renews until you cancel. Tinder does not publish one US price. A promotional price can go up at the next renewal.
• —An order starting with MK is Apple. GPA is Google Play. TNDR is tinder.com or a credit card in the Android app.
• —Only one Tinder account can hold a subscription. If you switched from iPhone to Android, or the other way, cancel on the old device. It does not transfer.
• —Deleting the app does not cancel the plan. If you delete the account, you still have to cancel an Apple or Google purchase in that store.
• —A purchase made outside the Tinder app and tinder.com is a third-party purchase. Tinder says to use one of the cancel paths above, and to ask that seller for a refund.

Tinder refunds

• —Tinder says most purchases are nonrefundable, with no credit for a partly used period.
• —If a credit card, debit card, PayPal, or Google CC purchase was in the last 14 days, Tinder's help page says they can look at a refund. Write from the email you used to buy it, and include the order number. Subscription orders start with TNDR.
• —Apple and Google decide refunds for purchases made through those stores.
• —In Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin, you may cancel without penalty before midnight of the third business day after you subscribed. Mail the signed notice unless Apple billed you.