EndSubscription
Checked 29 October 2026

How to cancel Malwarebytes

Malwarebytes Inc. sells Malwarebytes in the US, from Santa Clara, California. You can cancel it yourself, or hand it to us for a small fee and stop thinking about it.

We cancel it for you

$14.95once

Hand it off. Forget about it.

Give us two minutes of details and it is off your plate. We deal with Malwarebytes so you don't have to.

  • No logging in, no support chats, no hold music
  • We email and post the notice, then chase Malwarebytes until they confirm
  • Dated proof of delivery, in case they ever charge you again
  • Your money back if Malwarebytes never cancels
Cancel Malwarebytes for me

Do it yourself

Free

Every step is on you. You will need to:

  • Research all the details on how to cancel
  • Find the cancel option in your account
  • Finish every screen until it says done
  • Follow through until you get refunded
See the steps

Your notice

Have us cancel Malwarebytes

Fill out one short form. We mail an official termination letter to Malwarebytes's verified address, email it to them too, and follow up until it's cancelled.

US addresses only for now.

  • No subscription
  • No account needed
  • Satisfaction guaranteed

Your cancellation notice

Malwarebytes Inc.2445 Augustine DriveSuite 550Santa Clara, CA, 95054USA

Formal notice of cancellation

Dear Sir or Madam,

I am writing to give formal notice that I am cancelling the Malwarebytes subscription held in my name, effective from the date of this letter.

Account details

Name
[Full name]
Address
[Address]
Email
[Email address]

Please treat this as written notice under your terms of service. Stop all further billing from this date and remove any stored payment details.

Please confirm the cancellation in writing to the email above, and erase the personal data you hold on me where you have no lawful basis to keep it.

Yours faithfully,

[Full name]

Do it yourself

Cancel Malwarebytes yourself

TLDR: Go to my.malwarebytes.com and update the subscription status, or contact support.malwarebytes.com. The website terms say that cancels the account, they do not print a refund for the software license, and you should ask support to confirm the end date.

Update the subscription status

Malwarebytes is set to renew.

  1. 01Go to my.malwarebytes.com.
  2. 02Update the subscription status.

You can also contact them at support.malwarebytes.com. The website terms say that cancels the account. The software purchase itself is under a separate license agreement, which these website terms do not reprint. They can end access at any time without notice. If you stop using it, that is not the same as updating the subscription.

Mail a notice

You want it on paper.

  1. 01Write that you are cancelling, and include the email on the account.
  2. 02Mail it to Malwarebytes Inc., 2445 Augustine Drive, Suite 550, Santa Clara, CA 95054.

The terms list that street as a US address. They also list an office in Cork, Ireland. Use the Santa Clara street. Update the subscription online as well.

How to know it worked

  • The website terms do not say when a paid license ends after you update the status.
  • Ask support to confirm the end date.

Watch out for

  • Notices from them come by email or by a post on the site.

Malwarebytes refunds

  • The website terms do not print a refund for the software license.

Sources · checked 29 October 2026

If it did not work

No confirmation email? Then it didn't happen.

Our letter comes with a receipt. This is when it is worth having us do it.

Have us cancel Malwarebytes

  • You cannot log in, or do not remember the email

    The notice goes to Malwarebytes in your name and address. No login, no password.

  • You were charged after cancelling

    The dated notice and proof of delivery are what your bank asks for when you dispute the charge.

  • You would rather not chase support

    We post and email the notice, then follow up with Malwarebytes until they confirm. If they never do, you get your money back.

What happens next

Two minutes from you. We do the rest.

These are the real emails from one cancellation. 15 days from form to their confirmation.

Our email saying the letter has been delivered, with a four-step progress bar
Our update, Oct 6
The company's email confirming the account has been cancelled and no further charges will be made
Their reply, Oct 8
  1. Sep 23

    Requested

    “Your VS cancellation is with us.”

  2. Sep 28

    Printed

    “Your VS letter is being printed.”

  3. Sep 28

    Shipped

    “Your VS letter is in the post.”

  4. Oct 6

    Delivered

    “Your VS letter has been delivered.”

  5. Oct 8

    Confirmed by VS

    “Your VS account has been cancelled successfully.”

Every email is dated. If they don't reply, we follow up. If a charge appears later, this is the record your bank will ask for.

Cancelling Malwarebytes

What people ask about Malwarebytes.

How do I cancel Malwarebytes?

Go to my.malwarebytes.com and update the subscription status, or contact support.malwarebytes.com. Mail goes to Malwarebytes Inc., 2445 Augustine Drive, Suite 550, Santa Clara, CA 95054.

Do I get the license back?

The website terms do not say. The software license is a separate agreement.

Can you cancel Malwarebytes without me logging in?

Yes. The notice goes to Malwarebytes in writing, so it does not depend on you reaching a cancel button inside your account. A lost password or a locked account does not stop it.

Does the letter ask them to delete my data?

Yes. It asks the company to erase the personal data it holds on you where it has no lawful reason to keep it, and to confirm in writing once it has.

Also cancelled here

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